We strive to provide high quality products and stand behind every item we sell.  We hope you enjoy visiting our store and are pleased with every purchase you make. If you are not pleased, contact us immediately.

Items may be returned within 30 days of purchase.   Caps and clothing items must be in new and unworn condition. All other items should be in same condition as received.

We do not offer refunds or returns on the following:

  • e-Gift Cards
  • Sale and Clearance Items

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If your return is approved, a credit will automatically be applied to your credit card or original method of payment, within 3 business days.

Defective Items

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kim@vintageonvineville.com or call us at 478.957.9049.

Shipping Returns

To return your product, you should mail your product to: Vintage on Vineville 72 Pine Valley Drive Byron, GA 31008

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at locomotivelogos@gmail.com.

Still have questions?

Contact us at kim@vintageonvineville.com for questions related to refunds and returns.